Insurance & Claims
Filing claims against Utah Transit Authority (UTA)
This information is provided as a service to our customers and is not intended to substitute for legal advice. You are urged to obtain legal advice if you have any questions about this information. UTA makes no warranty as to the accuracy or completeness of the following information.
Claims against governmental entities such as UTA are governed by the Governmental Immunity Act of Utah (the “Act”). Anyone making a claim against a governmental entity must strictly comply with the requirements of the Act, which may change from time to time. By providing this information, UTA does not intend to waive any provision of the Act. Certain types of claims are not subject to the requirements of the Act, and may be governed by other laws or procedures.
Even if your claim is filed correctly in accordance with the requirements of the Act, your claim may be denied based on the evidence in the case.
Filing fraudulent claims against UTA
UTA prosecutes all fraudulent claims filed against it. Claims filed without merit and not brought or asserted in good faith could result in UTA recovering attorney’s fees from you. See Utah Code § 78B-5-825. View Utah Code
Seeking reimbursement from UTA for property damage or personal injury
In general, to pursue a claim against UTA for property damage or personal injury, you are required to comply with the provisions of the Governmental Immunity Act of Utah, Utah Code Ann. §§ 63-30d-101 to -604. This can be located on the Utah State Government website.
Generally speaking, the Governmental Immunity Act of Utah requires you to file a Notice of Claim with UTA – and allow UTA to consider and either approve or deny the claim.
You do not need an attorney to file a Notice of Claim, but you may want to consult an attorney if you have questions about the process. UTA cannot give you legal advice.
As a courtesy, please call UTA before filing your claim. You can reach the UTA Claims Unit at (801) 287-4616. Calling UTA is not mandatory. However, UTA may be able to answer questions about your potential claim; UTA cannot provide legal advice.
Filing a Notice of Claim
There are typically three steps in filing a claim:
- Complete the Notice of Claim form(s).
- File the Notice of Claim in a "timely manner," as defined by the Utah Code. (Mail or deliver your claim form[s] to UTA).
- UTA will respond to your claim in accordance with Utah law.
1. Completing the claim form(s)
Download the Notice of Claim Form (PDF, 64 KB)
Section 63-30d-401. Claims for injury—Notice—Contents—Service—Legal disability—Appointment of guardian ad litem. View Utah Code
2. Filing the claim in a timely manner (Mail or deliver the claim form[s] to UTA)
You must file your claim within the time periods set forth in the Utah Code – generally within one year from the accident or incident giving rise to your claim. Section 63-30d-402. Time for filing notice of claim. View Utah Code
Mail your completed claim form to:
Utah Transit Authority
Office of General Counsel–Claims Unit
P.O. Box 30180
Salt Lake City, UT 84130
Or
Deliver your completed claim form to:
Utah Transit Authority
Office of General Counsel-Claims Unit
3600 South 700 West
Salt Lake City, UT 84119
IMPORTANT: Facsimiles are not an accepted form of delivery. A signed original Notice of Claim form must be mailed or delivered as indicated above, or your claim will not be accepted.
3. UTA will respond to your claim
UTA will respond to your claim according to the provisions in the Utah Code. Section 63-30d-403. Approval or denial by governmental entity or insurance carrier within 60 days—Remedies for denial of claim. View Utah Code
Other provisions of the Governmental Immunity Act of Utah
- Section 63-30d-202. Act provisions not construed as admission or denial of liability—Effect of waiver of immunity—Exclusive remedy—Joinder of employee—Limitations on personal liability. View Utah Code
- Section 63-30d-301. Waivers of immunity—Exceptions. View Utah Code
- Section 63-30d-604. Limitation of judgments against governmental entity or employee—Process for adjustment of limits. View Utah Code
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